Job Opening: Front Office Manager – 4-Star Luxury Hotel, Northwest Delhi

About the Role
A prestigious 4-star luxury hotel in Northwest Delhi is seeking a dynamic Front Office Manager to lead guest services and ensure seamless front desk operations. This is a key leadership role requiring a blend of hospitality expertise, team management, and guest-centric professionalism.

Key Responsibilities

  • Oversee daily front office operations, ensuring exceptional guest experiences.

  • Lead, train, and motivate the front office team to deliver service excellence.

  • Manage reservations, check-ins, and check-outs with efficiency and warmth.

  • Coordinate with other departments to maintain smooth hotel operations.

  • Handle guest feedback and resolve issues with professionalism.

  • Maintain records, reports, and compliance with hotel standards.

Candidate Profile

  • Proven experience in front office management within luxury hotels.

  • Strong leadership and communication skills.

  • Ability to manage high guest volumes with grace and efficiency.

  • Knowledge of hotel management systems and reservation platforms.

  • A guest-first mindset with attention to detail and problem-solving ability.

Location: Northwest Delhi
Hotel Category: 4-Star Luxury

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OPEN, General Manager, Front Office managerRitika DsouzaJob Opening: General Manager (GM) – 4-Star Luxury Hotel, Northwest DelhiComment