Job Opening for Duty Manager For 4‑star luxury hotel in Northwest Delhi

A distinguished 4‑star luxury hotel in Northwest Delhi is seeking a proactive Duty Manager to oversee daily operations and ensure seamless guest experiences. The ideal candidate will bring strong leadership, problem‑solving skills, and a passion for hospitality excellence.

Key Responsibilities:

  • Supervise hotel operations during assigned shifts, ensuring smooth functioning across departments

  • Handle guest concerns and resolve issues promptly to maintain high satisfaction levels

  • Coordinate with front office, housekeeping, F&B, and other teams for efficient service delivery

  • Monitor staff performance and provide guidance to maintain brand standards

  • Ensure compliance with safety, quality, and operational policies

  • Support senior management in driving revenue and operational efficiency

Qualifications & Experience:

  • Bachelor’s degree in Hospitality Management or related field preferred

  • 4–6 years of experience in hotel operations, with at least 2 years in a supervisory role

  • Strong communication, leadership, and interpersonal skills

  • Ability to manage guest relations and operational challenges effectively

  • Knowledge of hotel systems and SOPs

What We Offer:

  • Competitive compensation package

  • Opportunity to grow within a reputed hospitality brand

  • Dynamic work environment with career advancement prospects