Job Opening for 5* Hotel in Newzealand For a Front Office Associate

Eclat Hospitality is currently seeking a Front Office Associate to join the team at hotel in New Zealand. As a Front Office Associate, you will be the first point of contact for guests, providing exceptional customer service and creating a positive experience during their stay.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner

• Check guests in and out of the hotel

• Handle guest inquiries and requests promptly and effectively

• Assist guests with information about local attractions and activities

• Process payments and maintain guest records accurately

• Collaborate with other hotel departments to ensure guest satisfaction

• Handle phone calls and reservations with attention to detail

• Maintain a neat and organized front desk area

Requirements:

• Previous experience in a customer service role is preferred

• Excellent communication and interpersonal skills

• Strong problem-solving abilities

• Ability to multitask and work efficiently in a fast-paced environment

• Proficiency in basic computer skills

• Flexibility to work day, evening, and weekend shifts as needed

Compensation:

• Salary: $29 per hour (NZD)

• Weekly 30 hrs
  

  
  Please see No Accommodation provided
  Career management fees will be applicable