Upselling In Hotels

There once was a hotel that tried,

To sell their guests an upgrade, they sighed,

But their upsell game,

Was really quite lame,

And their guests all said "Nope" and goodbye-ed.

What is Upselling?

Upselling is a sales technique where a customer is encouraged to purchase a more expensive or additional product or service than the one they initially intended to purchase.

“According to a study by McKinsey & Company, upselling can increase customer lifetime value by 10-30%.”